Consigning With Pretty Little Things!

We consign new and gently-used womens items - clothing (including maternity and formalwear), footwear, handbags, jewelry, and accessories - ranging from high end designers to casual mainstream brands. We also accept select homegoods and small furniture pieces; if it’s unique, eclectic or distinctly different, we will probably consider it.

Items that we do not accept include costumes, furs, wedding gowns, uniforms, menswear or children's apparel, and items with personalized, monogramed, company, commercial, souvenir logos/emblems. 

Our customers’ preferences guide our selection process; we accept items that we feel our customers will want to buy from the items you bring in. Along with that, we make decisions on which items to accept based on adherence to the following condition & quality standards:

• Freshly laundered or dry cleaned; pressed/wrinkle-free. 
• On hangers or neatly folded in a box, bag, plastic tote (hangers & containers will be returned upon request). 
• Free of damages (broken or missing buttons, zippers, straps, embellishments). 
• Free of heavy wear (holes, tears, rips, pilling, matting, fading, stains, scuffs, turned seams). 
• Odor Free – No cigarette, pet, perfume, smoke, mothballs, or musty smells. 
• Footwear must in like-new or new condition: no scuffs, discolorations, wear & tear, soiled/dirty treads/outersoles/innersoles, or other evidence of use. 

There are no restrictions on the sizes or name brands of items accepted. We do focus heavily on the quality and condition of the clothing; the standard that we try to maintain is that an item comes into the shop in condition suitable to be put on in the dressing room, walked out the front door and worn proudly throughout the rest of the day. On occasion, we'll do an “as is” sale for unique or high prices items that are still highly sought after even if not in perfect condition. 

While there’s no fool-proof formula to ensure items sell, it’s safe to say that the better shape your items are in, the faster they’ll sell and the higher your return will be!

We have a maximum/cap of 25 items accepted per consignment visit – this ensures that we maintain a high-quality inventory selection and also helps to get your items reviewed, priced, and put out onto the sales floor in a timely manner. 

We have two methods of accepting consignments:

1. Stop & Shop: Bring your items in and we’ll inspect them while you roam the shop looking for treasures; then we will review the terms of the Consignment Agreement Form (required for new accounts only) and return or donate any unaccepted items before you leave. 
2. Drop & Dash: Drop off your items and we’ll tag them with your consignor account number, go through your items to ensure they are acceptable for consignment later that day/evening, and contact you to review the status of your items. 

If at any point we discover that an item is not able to be consigned for any reason, we will notify you and arrange for you to either retrieve the item or agree to let us donate it on your behalf.

Consigned items are priced and placed on the sales floor as soon as possible after being accepted. We do our best to avoid backlogs and delays however they can occur – in these instances, items are priced in the order in which they are received. A list of accepted items can be emailed to you upon request.

We will do our best to safeguard your items, but Pretty Little Things is not responsible for any damage, loss, or theft; items are left at the consignors risk.

We work on an appointment-only basis and are not set up to accommodate walk-ins, unscheduled drop-offs or donations. Appointments are typically scheduled back-to-back on two full days of every week – the specific days vary from one week to the next. Consignors are encouraged to schedule appointments early-on in the process, as the shop is often booked well in advance.

If you are unable to keep an existing appointment, a call to either cancel or reschedule is greatly appreciated; we’ll do what we can to get you in sooner rather than later. Unkept appointments (no-show/no-call) aren’t just inconsiderate, they are disruptive to the shops consignment process. In these instances, new appointments are not readily available. 

We accept most items on a seasonal basis, which can vary from year to year. Additionally, many items can be considered seasonal year-round. In general, our seasons are:

• Winter: December, January, February 
• Spring: March, April, May 
• Summer: June, July, August
• Fall: September, October, November

**Note: The seasonal requirement does not apply to maternity items – these are all consigned year-round.

Pretty Little Things strives to get the fastest & highest return for your items; we establish the selling prices by considering several factors:

• Brand 
• Style  
• Supply & Demand 
• Category 
• Seasonality
• Original Cost  
• Quality & Condition 

Prices average around 1/3 – 1/4 of the retail cost; sometimes up to half or more. We price merchandise competitively, ensuring that we:

• Provide you with a fair return 
• Offer value to our customers 
• Always have fresh merchandise on the sales floor 

Typically, items can be on the sales floor for up to 8 weeks; if something has not sold in 3 weeks, it gets marked down by 25%.* If the item still hasn’t sold after 5 weeks, it will be marked down by an additional 25% (for a total of 50% off).* 

*Note: regularly  scheduled markdowns  do not apply to all  jewelry, most  bags/purses and  select designer items.

Once your item sells, 40% of the final selling price (less any applicable taxes) is credited to your account. There are multiple ways to make use of your credited amount:

• Collect your proceeds via check (minimum balance of $25); we automatically send payment checks for the full amount every few months. 
• Stop into the shop and pick up your cash with no appointment needed (cash if available, otherwise, we'll issue you a check). 
• Go shopping! Use your proceeds to shop at Pretty Little Things, where you can find great items at a fraction of regular retail prices. 

If you choose to shop with your earned credit in-store, we will add 10% to the money used towards your purchase!

If an item is not sold by the end of the 8-week consignment period, consignors have the option to pick it up within an additional 1-week window (aka the “grace period”).

• Unsold items not picked up by the end of the total 9-week period default to Pretty Little Things ownership. 
• It is the consignor’s responsibility to keep track of the 9-week period, come into the shop, and retrieve any unsold items from the sales floor; unfortunately, we do not have the resources to send out updates or reminders. 
• Appointments are required for pick-ups; we will prepare an itemized list of any remaining items to provide you upon arrival. (We know you’ll recognize your items faster than we could, but want to help the process along where possible!) 
• When you’re done, we’ll quickly check you out and reconcile the items against your account before you go. 

NOTE: In certain situations, Consignors can request that unsold items be rolled into a new Consignment Period; PLT may agree to do so, usually at a reduced price.